A phone taken apart on a blue repair mat with small tools

T-Mobile unlock policy

A short summary of how T-Mobile handles unlock requests. Check your carrier's current policy for the exact rules.

If you bought the phone on a payment plan or lease with T-Mobile, it usually has to be fully paid off first.

Unlock a T-Mobile phone with us

For when the free route does not work. Free eligibility check first, price shown before you pay.

iPhone (Apple) from $24.99, usually within 24 hours

Samsung from $22.99, usually within 12 hours

Start a T-Mobile unlock